Age, horizon and goal, qualified before the meeting with the advisor
A retirement plan is a long-term decision, and the right proposal depends on questions most first contacts skip: how old the person asking is, at what age they mean to retire, whether they already hold a plan at another institution, whether the way they file taxes lets them deduct the contribution. Without those answers, the advisor starts the meeting from zero. SDRBOT.ai runs that screening on WhatsApp the moment the lead arrives, organizes age, contribution horizon and current situation, and books the conversation with the advisor with that context already in hand — the advice on which plan to buy stays with the licensed professional.
Build my SDR free →What slows support down today
A lead in their twenties and a lead a few years from retiring send the same message, "I want to know about retirement plans", but their contribution horizons are nothing alike — and with nobody asking the age, the same proposal reaches both.
Somebody asks for an illustration thinking it is only about the tax deduction, without knowing whether their own filing would qualify for it, and the meeting with the advisor starts from zero because nobody asked that first.
A lead wants to move a plan over from another institution and does not even know the name of the fund they hold today — information the advisor has to gather before proposing any change.
A real conversation in retirement planning
What it qualifies before handing the lead over
- Age and horizon until the intended retirement, which define the kind of contribution strategy
- Whether they already hold a plan at another institution or this would be the first
- How the lead files taxes, which decides whether the contribution is deductible and, with that, the plan type
- The amount they mean to put toward the monthly contribution, so the advisor arrives with a proposal that fits
what lands in your dashboard
Advisor meeting booked
- Age
- 32
- Horizon
- First plan, retire around 60
- Taxes
- Deducts the contribution — advisor to confirm
- Scheduled
- Thursday morning, with the advisor
Illustrative example. In your account the SDR is trained on the real details of your business.
Age and horizon, asked before the proposal
Somebody at the start of their contributing years and somebody close to the retirement goal should not get the same proposal — but they do, when nobody asks about age and horizon before putting the meeting on the calendar. The advisor then spends part of the meeting finding out what the screening should have gathered.
The SDR asks the age, whether there is already a plan somewhere and at what age the person means to retire, still in the WhatsApp conversation. Those answers separate whoever is starting out from whoever is close to the goal, before a time is even booked.
The plan type turns on a question the lead does not know they have to answer
The difference between the two kinds of plan comes down to whether the contribution can be deducted from taxes or not — something most people looking at a retirement plan for the first time never stopped to connect to the type of plan.
The SDR asks that during qualification, along with the rest of the profile, and the answer reaches the advisor ready. The choice between one plan type and the other, and the return illustration that comes with it, stay with the licensed advisor — the SDR only keeps the meeting from starting without that basic piece of information.
A transfer from another plan, surfaced early
When the lead already holds a retirement plan at another institution and is thinking about moving it, the advisor needs to know that before building any proposal — the current fund type and the years already contributed change the whole strategy.
The SDR asks whether a plan is already running and gathers what the lead is able to say about it, leaving that written down in the conversation for when the advisor takes over — instead of the advisor finding out only in the meeting.
What your team gains
- Starting out or close to cashing outWhoever is starting out and whoever is close to the goal get different approaches, from the first message.
- The plan type pointed out before the meetingThe tax question is already answered when the advisor takes over.
- The advisor does not start from zeroAge, goal and current situation arrive ready, with no screening repeated on the call.
- A plan transfer surfaced earlyWhen the lead already holds a plan somewhere else, that is written down before the meeting.
Frequently asked questions
Does the SDR recommend which plan to buy?
No. It organizes the age, the horizon and the situation the lead describes, but the product recommendation and the return illustration are done by the licensed advisor. A retirement plan is a long-term decision and calls for guidance from somebody licensed to give it.
How does it work with somebody already close to retiring?
The question about age and horizon exists exactly to separate those cases: somebody a few years from retiring goes into a different conversation than somebody just starting out, and both reach the advisor already identified that way.
Is the financial information the lead gives safe?
The SDR records only what the person writes during the conversation — age, goal, the tax situation they describe — to prepare the advisor. That history stays in your company's account, with per-user access control, and is not used to train any model.
The features this industry uses most
Other industries: Financial Services Insurance Accounting